Forge Support
We read every message. Tell us what you were doing, what you expected, and what happened instead. A screenshot helps a lot. In the app: Profile → Send Feedback.
Getting started
What are Build, Break and Tasks?
Build is for habits you want to grow, like reading or drinking water. Break is for habits you want to leave, like smoking or too much coffee. Tasks are simple things to get done. Tap a habit to mark it done; for a habit with a count, each tap adds one step. Press and hold for more options.
Free and Premium
What is free?
Up to 5 habits, free forever. The five prayers count as one habit, and so does the Ramadan pack. Tasks don't count, and neither do the habits of a group you join: joining any group is free.
What does Forge Premium add?
Unlimited habits, plus widgets, the Apple Watch app and more insights. It's a monthly or yearly subscription (with a free trial when one is shown on the Premium screen), or a one-time Lifetime purchase.
What happens if Premium ends?
Nothing is deleted. Habits past the free 5 are paused, with their history kept, and you choose which 5 stay active (Choose Your 5). Premium brings every habit back.
How does the free trial work?
You aren't charged during the trial. If you don't cancel at least 24 hours before it ends, the subscription starts automatically at the price shown. Each Apple Account can use the free trial once.
How do I restore a purchase?
Open Profile → Forge Premium → Restore Purchases, signed in with the same Apple Account you bought with.
How do I cancel my subscription?
Subscriptions are managed by Apple: iOS Settings → your name → Subscriptions → Forge, or Profile → Manage Subscription in Forge.
Prayer times
My prayers say "Finding prayer times…" or "Prayer times need your city". Forge works out prayer times for where you are, on your iPhone; a prayer can only be completed during its time. Allow location in iOS Settings → Apps → Forge → Location → While Using the App, or tap Choose City on Home to pick your city by name.
Why do my prayer times look wrong?
In Forge, open Profile → Settings → Prayer & Worship and choose the Calculation Method used where you live.
Apple Health
Why isn't my Health habit updating?
Open the Health app, tap your profile picture, then Apps → Forge, and check that Forge is allowed to read that type of data. If a habit still looks out of date, open Forge: it checks Health again each time you do.
What does Forge write to Health?
Only what you really logged, such as a glass of water or the time of a habit timer you ran. Marking a habit Complete never writes to Health, and Forge never writes steps.
Reminders
Why don't my reminders arrive?
Open the habit and switch on Remind Me. In Forge, open Profile → Settings → Notifications and make sure notifications are on. Also check iOS Settings → Notifications → Forge, and that a Focus isn't silencing it.
Can I pause everything while I'm away?
Yes. Profile → Pause pauses your streaks and points for the dates you choose.
Your data
Where is my data stored?
On your iPhone, and in your own iCloud if you turn on Profile → My Data → iCloud Sync. Forge has no servers, no ads and no tracking. Read the privacy policy.
How do I delete my data?
Profile → My Data → Delete All Data erases everything Forge stores on your iPhone, after asking you to confirm. Entries Forge added to the Health app stay there until you delete them in Health.